Privacy Policy

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Privacy Policy

At Brambles and Stitch, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.


1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Includes your name, email address, phone number, billing address, shipping address, and payment information, provided during checkout or when you create an account.
  • Technical Information: Includes your IP address, browser type, operating system, and browsing activity on our site.
  • Order Details: Includes items purchased, custom order specifications, and transaction history.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your orders, inquiries, or custom designs.
  • To improve our website and services.
  • To comply with legal obligations, such as tax and accounting requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

  • Service Providers: With third-party providers (e.g., payment processors, shipping carriers) to complete your purchase and deliver your order.
  • Legal Compliance: If required by law, to comply with legal processes or to protect our rights.

4. Payment Information

We use secure third-party payment processors to handle transactions. Your payment details are encrypted and handled directly by these providers. Brambles and Stitch does not store your payment information.


5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. These may include:

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: To understand how visitors use our site and improve performance.
  • Marketing Cookies: To deliver relevant advertisements.

You can manage your cookie preferences in your browser settings.


6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.


7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request that we delete your personal information, subject to legal obligations.
  • Opt-Out: Opt-out of receiving marketing communications.

To exercise these rights, please contact us at the email address below.


8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies before providing personal information.


9. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.


11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
Email: bramblesandstitch@gmail.com

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